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All New Brunswickers will have access to home healthcare services, when
required in the home/community environment, in order to progress towards,
and maintain an optimal level of health.
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Home healthcare is holistic in nature and will be delivered through the
provision of coordinated services. In order to meet the identified needs of
the client, service providers will recognize the contribution of other
providers, establish effective communications and work together in
partnership.
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Home healthcare services must be delivered in an environment that is safe
for both the client and the Extra-Mural Program service provider.
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The client’s culture, experiences, knowledge and rights are central to,
and carry authority within, the client/service provider relationship.
Services provided are responsive to the needs of the client.
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Home healthcare services are best provided through an interdisciplinary
team with case co-ordination for each client/family.
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A continuous quality improvement approach is essential in the provision of
home healthcare services that are responsive to the changing needs of
clients and the community.
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Home healthcare services must incorporate the appropriate use of, and
support for, client self care, informal and formal service providers.
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Relevant training/education of health service providers (client, informal
and formal), based on the needs of the client, is essential in the provision
of quality home healthcare service.
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Development/maintenance of an ongoing learning environment is essential to
recruit and maintain competent, innovative, effective and efficient service
providers.
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