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Charlotte County Hospital
The Charlotte County Hospital was built in 1953. The hospital is a 44-bed acute care
facility with a comprehensive range of emergency, inpatient, ambulatory
services, and an Oncology Outreach program.
An Oncology Outreach program enables patients to receive chemotherapy treatments in their own
community. A recent expansion project has provided new space to enhance
emergency and ambulatory services, while improving the hospital's overall service
delivery. A new emergency room, concentrated care unit, nursing stations and a new
ambulance garage were constructed. Renovations to the laboratory, chapel, gift shop and
cafeteria were also completed.
Admitting
Patients are asked to report to the Admitting Department, located just inside the main
entrance, between noon and 1:00 p.m., or as otherwise instructed. If the patient to be
admitted is under 16 years of age, a parent or legal guardian must sign any forms of
pre-admission for treatment.
ID bracelet
The identification bracelet, which you receive on admission to the hospital, is to be worn
at all times during your hospital stay.
Discharge from hospital
Each patient is discharged after approval from the attending physician. You are encouraged
to leave the hospital by noon. Please check with the Business Office before leaving. The
Discharge Planner will assist with discharge arrangements to ensure a smooth transition
from hospital to your home or other health care facility.
Follow-up care and Appointments
Before you leave the hospital, you will be able to consult with your nurse or other health
care professional about your treatments, medications or future appointments. Remember to
take all personal possessions with you, as well as any remaining medications you brought
to the hospital.
Parking
Free parking is available at the hospital.
Your Room
Fire Safety Fire drills are held periodically in the hospital for patient safety and to
acquaint staff with emergency procedures. Do not be upset if the fire alarm sounds during
your stay. In the event of an alarm, remain calm, stay in your room, and follow the
instructions of hospital staff.
Meals
Meals are served at 8:00 a.m., noon, and 5:00 p.m.
Telephones, TVs and Radios
A pay telephone is located in the Patient Lounge on each floor. These telephones may only
be used to make outgoing calls so that other patients will not be disturbed. All patient
rooms are equipped with a telephone that can be rented from Aliant Telecom. Details of this service
are available at Admitting and at each nursing station. Remember to notify Aliant Telecom when you
are discharged in order to avoid further charges. Televisions are provided on each floor
in the Patient Lounge.
For your safety, and that of other patients and hospital staff, all electrical equipment
brought into the hospital must be inspected by the Bio-Medical Engineering Department.
Please inform your nurse of any equipment (electric razor, hair dryer, fans, etc.) and
this inspection will be arranged for you.
Cellular phones interfere with hospital electronics and are strictly prohibited.
Visiting Hours
Visitors are permitted from 10:00 a.m. to 8:30 p.m. Only two visitors per patient are
permitted at one time. If you do not wish to have visitors, advise the nursing staff. For
the comfort of other patients, please ensure that your visitors are aware of this policy.
Cafeteria
The cafeteria is located in the basement and is available to all visitors between 9:30
a.m. and 1:15 p.m., Monday to Friday. Vending machines are located in the cafeteria.
Education
Patient education is an important part of your treatment. Nurses and other members of your
health care team will provide you with information, teaching and reading material to
assist you in understanding your illness. Any questions you have may be discussed with
your nurse.
Flowers
Flowers are delivered to the nursing units.
Gift Shop
A gift shop is located in the main lobby and is operated by the Hospital Auxiliary. It is
open Monday to Friday from 9:00 a.m. to 5:00 p.m. and Saturdays from 1:00 p.m. to
4:00 p.m.
Hair Care
Hair care is available to extended care patients once a week.
Lost and Found
Lost and Found inquiries can be made at the switchboard.
Lounges
A lounge is available for the use of patients and their visitors on each patient floor.
Mail
Your personal mail will be delivered to your room on a daily basis. Outgoing mail can be
given to nursing staff for posting. Stamps can be purchased from the Business Office.
Newspapers
Ward aids will obtain newspapers for patients upon request.
Pastoral Care
Members of the clergy regularly visit the hospital and are encouraged to participate in
your care. If you wish to see a clergy member, please inform your nurse.
Privacy
Questions about the kind of personal information gathered during your
interaction with any AHSC facility, why it is gathered, what it is used for,
or who will have access to it, should be directed to Eileen MacGibbon, Chief
Privacy Officer at (506) 648-6978 or by email at
privacy@reg2.health.nb.ca.
Last Revised: April 1, 2005 |