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OPPORTUNITY IMPLEMENTATION PLAN
Follow up Deloitte & Touche
Operational Review
Synopsis of the Opportunity Implementation Plan
Focus of Recommendations
Deloitte & Touche:
- Workload & Resource Needs
- MIS Reporting Requirements
- Board / Clinical / Management Structures
- Physician Compensation
- ER Physician Staffing & Training
- Cost Impact of Clinical Trials
- Non-labour Expenses
Deloitte & Touche identified:
- Potential Opportunity of $10.3-$10.5 million
- Total Impact in Staffing: 210-214 FTE's
- Overall Potential Savings less then 5% of Total Expenditures
How do we plan to address this report?
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CAREFULLY
- COLLABORATIVELY
- COMPLETELY
Our Objectives:
- To maximize operational savings while minimizing disruptions to service
delivery
- To increase success rate by maintaining positive working relationship with
staff and physicians while managing change
- To reinforce accountability at all levels
ASSUMPTIONS:
- Validation of some findings required
- Additional opportunities may arise
- There will be some costs associated with implementation
- Successful implementation will depend on effective management of human
resources and process change issues
Process for Implementation:
- Review every recommendation
- Assign Process Improvement Teams to review current status
- Review benchmarks where applicable
- Review alternative ways to deliver service
- Develop a course of action
- Plan implementation with work breakdown, timelines and HR implications
COMMUNICATION: IMPACTS SUCCESSFUL IMPLEMENTATION
- Broad representation of stakeholders on teams
- Reporting Structure for each team
- Designated Core Team leaders
- Progress Reports at key milestones
- End of Assessment/Validation Phase
- Confirmation of Master Implementation Schedule
- Estimated project completion dates
- Impact of changes
A MAJOR UNDERTAKING
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Timeframe: 18-24 months from the start of
implementation to realize efficiencies
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Demands care and extensive collaboration from
everyone concerned to successfully implement the recommendations
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