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OPPORTUNITY IMPLEMENTATION PLAN

Follow up Deloitte & Touche 
Operational Review


Synopsis of the Opportunity Implementation Plan

Focus of Recommendations Deloitte & Touche:

  • Workload & Resource Needs
  • MIS Reporting Requirements
  • Board / Clinical / Management Structures
  • Physician Compensation
  • ER Physician Staffing & Training
  • Cost Impact of Clinical Trials
  • Non-labour Expenses
Deloitte & Touche identified:
  • Potential Opportunity of $10.3-$10.5 million
  • Total Impact in Staffing:  210-214 FTE's
  • Overall Potential Savings less then 5% of Total Expenditures

How do we plan to address this report?

  • CAREFULLY

  • COLLABORATIVELY
  • COMPLETELY

Our Objectives:

  • To maximize operational savings while minimizing disruptions to service delivery
  • To increase success rate by maintaining positive working relationship with staff and physicians while managing change
  • To reinforce accountability at all levels

ASSUMPTIONS:

  • Validation of some findings required
  • Additional opportunities may arise
  • There will be some costs associated with implementation
  • Successful implementation will depend on effective management of human resources and process change issues

Process for Implementation:

  • Review every recommendation
  • Assign Process Improvement Teams to review current status
  • Review benchmarks where applicable
  • Review alternative ways to deliver service
  • Develop a course of action
  • Plan implementation with work breakdown, timelines and HR implications

COMMUNICATION:  IMPACTS SUCCESSFUL IMPLEMENTATION

  • Broad representation of stakeholders on teams
  • Reporting Structure for each team
  • Designated Core Team leaders
  • Progress Reports at key milestones
    • End of Assessment/Validation Phase
    • Confirmation of Master Implementation Schedule
    • Estimated project completion dates
    • Impact of changes

A MAJOR UNDERTAKING

  • Timeframe:  18-24 months from the start of implementation to realize efficiencies
  • Demands care and extensive collaboration from everyone concerned to successfully implement the recommendations